At Rutvij Styles, we value our customers and strive to deliver high-quality products. Please read our Refund and Returns Policy carefully before making a purchase.
Returns & Exchanges
- Returns or exchanges are accepted only for unused products with original tags intact.
- The product must be in its original condition and packaging.
- Requests must be raised within 7 days of delivery.
- Products that are used, damaged, washed, altered, or without tags will not be accepted.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Products purchased during sales, discounts, or clearance offers
- Innerwear or customized products (if applicable)
- Gift cards or promotional items
How to Request a Return or Exchange
To initiate a return or exchange, please contact us at:
📧 support@rutvijstyles.com
Kindly include:
- Order ID
- Reason for return or exchange
- Clear images of the product (if required)
Our team will review the request and guide you through the next steps.
Refunds
- Once the returned product is received and inspected, we will notify you via email.
- Approved refunds will be processed to the original payment method.
- Refunds may take 5–10 business days to reflect, depending on your bank or payment provider.
Shipping Costs
- Return shipping costs are borne by the customer, unless the product received is defective or incorrect.
- Original shipping charges (if any) are non-refundable.
Damaged or Incorrect Products
If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with clear photos. We will arrange a replacement or refund after verification.
Contact Us
For any questions related to refunds or returns, feel free to contact us at:
📧 support@rutvijstyles.com